FAQ

Can U.K. customers request other shipment methods?
Yes, you are free to specify in your instructions during checkout if you would like an alternative type of shipping method offered to you, provided it involves getting your package signed for upon delivery. The additional cost will be sent to you via PayPal invoice within the same day.
Do you ship internationally?
Yes, for more detailed information see section on Shipping at the bottom of this page.
How long will it take for my order to be delivered?
U.K. customers please allow up to 5 working days for your package to arrive, unless you gave us specific instructions during checkout regarding an alternative delivery method which must have involved your package being signed for upon delivery.
International customers, depending on the method of shipment you requested, the delivery time will vary. However there are many fast shipping methods which you can choose(see Shipping for more details).
Is there a minimum amount I have to spend to get my products shipped to an international destination?
No, you are free to buy as few quantities as you like.
Why are the items much cheaper when compared to elsewhere?
This is since we sell directly to the you (the public) minimising costs by reducing our overheads of not having a physical store or middlemen, thus allowing the savings to pass onto you.
Do you back order items?
No, when the item is back in stock it will be placed in our New Products section. Substitutes will NOT be made unless we first notify you, the customer for your conscent.
Is my payment secure?
Yes, your payment transaction(s) will be encrypted through our 256 bit Trusted SSL using secure socket layer (SSL) technology. Any additional data you store on this website will also be stored safely, in particular your personal data will be stored in accordance with the Data Protection Act 1998.